Fujiiryoki maintains Japanese quality and promises unwavering trust.

Quality Control

We are committed to delivering comfort and confidence in every massage chair by upholding the highest standards in performance, strength, durability, safety, and sustainability.

Performance

Engineered for endurance, our products undergo extensive motion testing under precise conditions to ensure unwavering performance, down to the last detail.

Strength

Ensuring lasting strength, we conduct thorough durability testing on every aspect of the massage chair—including its frame, accessories, and packaging.

Durability

Pushing durability beyond expectations, we use a 130 kg weighted dummy to simulate over 2.5 years of daily use—conducting a rigorous 913-hour endurance test to confirm lasting performance.

※The 913-hour test simulates 2.5 years of daily use for a 2-person household, each using the massage chair for 30 minutes per day.

Safety

In addition to evaluating voltage fluctuations, electrostatic durability, and water resistance, Fujiiryoki conducts rigorous safety and functionality tests. These include verifying that all mechanical components operate safely and that the emergency stop switch functions reliably in the event of an unexpected issue.

※Regarding the safety features, please refer to the manual book for details.

Environment

We conduct rigorous testing to simulate a wide range of indoor usage environments for our massage chairs. This includes temperature fluctuations and other conditions that may lead to material changes or degradation over time. Our goal is to ensure each product delivers reliable performance and long-term durability in diverse environments around the world.

Service

Comprehensive Support Beyond Purchase.
You can count on us with confidence, even if unexpected issues arise. All repairs are carried out by certified technicians who have completed Fujiiryoki’s specialized in-house training program.

The exceptional quality of Fujiiryoki is made possible by the hands of skilled artisans.

Our inspection specialists—trained and certified through an intensive qualification process—rely on their eyes, hands, and ears to detect even the slightest irregularities in vibration, texture, or operational sound, identifying issues that machines alone cannot. Every massage chair undergoes a meticulous, unit-by-unit inspection, and only those that meet all criteria at every stage are approved for shipment. If a product fails any part of the process, shipment is immediately halted. As massage chairs come into direct contact with the human body and are classified as medical devices in Japan, we maintain zero tolerance for error—ensuring the highest level of precision and safety in every unit we deliver.

The trusted quality of Fujiiryoki is celebrated in Japan and across the globe.

We uphold the highest standards and certifications—delivering the quality the world expects from Fujiiryoki.

Certified in Japan

In Japan, massage chairs are officially classified as medical devices. To bring them to market, manufacturers must obtain legal certification and meet stringent safety and quality standards set by regulatory authorities.

Certified in multiple countries

In the United States, our products are certified with both ETL and CE marks. Globally, we ensure full compliance with local manufacturing standards, legal regulations, and the specific requirements of each market.

ISO 13485 certified

In addition to meeting Japan’s rigorous domestic standards, we have achieved ISO 13485 certification—an internationally recognized quality management system for medical devices. Through consistent and comprehensive quality control, we proudly deliver Japanese-quality products to customers around the world.